If this was my situation @connieboy50 I'd give it a few days and then check with my bank so see if they can check if any credit of funds is coming in and then if not reply to the email and or search out a phone number for the support team for that department.
I wish you all the best with this.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.