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Original topic:

Cannot record voice messages in Facebook Messenger after Android 11 update

(Topic created on: 04-01-2021 06:13 PM)
SabinSnorlax
Journeyman
Options
Galaxy S20 Series

Hi all!

I have an S20 FE 5G with Android 11, version G781BXXU1BTL4.

Prior to the Android 11 update, so up until around a week ago, everything was working fine in Facebook Messenger and I could send voice messages.

After the update however, when I press the mic symbol to record, no messenge is sent...

The small bubble with voice waves appears to show I am recording, but when I release the mic button nothing happens.

Note that Messenger has the permission to use the mic, I didn't make any changes there.

I tried uninstalling and re-installing both Facebook and Messenger; but no change...

Not sure what's going on here, especially since sending voice messages on other apps like WhatsApp works fine.

I'd be very grateful for some suggestions! Cheers!

72 REPLIES 72
Pugs1957
Superuser I
Superuser I
Options
Galaxy S20 Series
Probably it's not yet compatible with Android 11.
SabinSnorlax
Journeyman
Options
Galaxy S20 Series

In principle of course that's possible, but a quick search only yield complaints about the Messenger "chat bubbles"; nothing related to voice messages at all. Since it's a very normal feature, I was expecting at least a few other similar threads somewhere...

Chrispyboi
Apprentice
Options
Galaxy S20 Series

You're not alone my friend. Unfortunately, I have no solution, seems like a compatibility problem.

 

Hopefully, it'll be patched soon.

SabinSnorlax
Journeyman
Options
Galaxy S20 Series

Ah many thanks for confirming this! I've sent a technical report in Messenger, but I doubt this will be high on their priority list, unless it's something affecting a wide range of Android phones. Hopefully an update will come along soon...

Tosh1960
First Poster
Options
Galaxy S20 Series

Hi, Just received my new S20 FE and having the same problem. Hopefully will be sorted soon. 

blijker
Apprentice
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Galaxy S20 Series

Same here after latest update S20+ 5G  One UI 3.0 incl. all latest sec.updates:  No voice messages possible in FB Messenger.

"... it's a small world after all!"
SabinSnorlax
Journeyman
Options
Galaxy S20 Series

Indeed, issue is still persisting...

I had a software update the other day and was hoping it would fix it, but no...

I'd assume someone from Samsung could/should look into this?

I mean sending voice messages in Facebook Messenger isn't some "obscure" function.

blijker
Apprentice
Options
Galaxy S20 Series

I tried: Messenger Lite still works with voice messages )

"... it's a small world after all!"
Dr_tt
Journeyman
Options
Galaxy S20 Series

Same thing happened to me S20+ 5G

I used messenger lite it allows recording voice. But unfortunately lite doesn't have all features  so I keep both messenger &messenger lite

Screenshot_20210122-113317_Messenger Lite.jpg