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Original topic:

Can you transfer AR emoji from old phone?

(Topic created on: 17-03-2020 03:07 PM)
Ash_Blagdon
First Poster
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Galaxy S20 Series

Is there a way to transfer ar emojis from my old phone across to my new phone? I can't see anyway to do it. All I can do is delete or create new 😔

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6 REPLIES 6
ITGreen
Apprentice
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Galaxy S20 Series
Does anyone have a answer to this? I don't want to lose my old AR emojis.
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Members_n6KQRmq
First Poster
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Galaxy S20 Series

I have the solution! I just got my 2nd S20 FE as the first one had to be sent back and spent literally hours making emoji not just for me but also the members of my family so when I turned on the new phone and did the updates etc I was shocked to see I was back at the begging and non of my emojis had been saved. 

 

I searched the Internet like you and actualonly found your question as one of the top results.  

 

The solution: 

 

First you would have needed to have done a back up of your apps and settings on your old device.  

 

Then when you get the new device you'll do a back up restore but for some reason my AR app didn't Restore.  Open the Samsung app store and make sure all your stock apps are updated like the AR one.  

 

Once you've done that,  go back to restore your apps (I did mine from an SD card) and. Then it should update your current AR with your saved ones. 

 

I'm assuming it's because I hadn't opened and updated the app before doing the restore it didn't work first time round.  

 

SmartSelect_20201123-194524_AR Emoji Stickers.jpg

 hope this helps

Members_n6KQRmq
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Galaxy S20 Series

I've answered to the original post with a solution👍

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Sebastian-Alexander
First Poster
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Galaxy S20 Series
  • Hey, I just got a new device and I literally searched hours for a solution but nothing seems to work out for me. Could you please describe a little bit more exact how to transfer them over? 
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SteveQuinn
Pioneer
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Galaxy S20 Series
No
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Iritzel
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Galaxy S20 Series

Does the costume clothes restore as well??

 

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