Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Can't read SIM cards after the latest update

(Topic created on: 17-09-2021 09:51 AM)
10419 Views
ErikViking
Journeyman
Options
Hello,
 
I received and installed a firmware update two days ago. I noticed cell signal icon was replaced by a crossed circle; 🚫. Also, the options for 4G and 5G are nonresponsive, the menu options are not greyed out but they are unresponsive when pressed. So I can't connect to my cell service provider. Tried lurking around the web for a day with no success.
 
What I've tried:
-Restart
-Flight mode on/off
-Reinstall sim card in both slot 1 & 2 - !There's not even any prompt for entering SIM-card! The phone doesn't even seem to be looking for a SIM-card.
-Confirmed SIM to be working on another phone
-Factory reset
 
Hardware: SM-G9810, Snapdragon Korea version 5G
 
Firmware: One UI 3.1, security patch September 1, G9810ZHS3DUI1 / G9810OZS3DUI1 / G9810ZCS3DUI1
 
Right now I'm torn between trying to downgrade or await the next update hoping it magically solves the problem.
I would be glad to know if you've heard about any similar cases and welcome any creative attempt of solving the issue!
22 REPLIES 22
Rūmøur
Navigator
Options
Same. Waiting for the one UI 4 update. Hopefully this somehow fixes it
0 Likes
Anonymous User
Not applicable
Options

Hello,

 

Has anyone tried to update their smartphonne to see if the One UI 4 update has fixed the bug?

0 Likes
Tryphena
First Poster
Options

I have the same problem for a month now. Android 13

0 Likes