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Original topic:

Can anybody help

(Topic created on: 25-04-2021 08:55 PM)
Dids25
Apprentice
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Galaxy S20 Series

Hi I'm new so apologies if this has been dealt with already. I have the S20 and for the last few months when I call anyone as soon as they answer my phone disconnects the call. I have also noticed that when I set the phone to withold my number it still shows. I haven't even had the phone a year and I'm so disappointed. I have spoken to sky who have tried to help but now say it's up to samsung. Has anyone else had this problem. Would appreciate any help. 

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7 REPLIES 7
99kingcone
Navigator
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Galaxy S20 Series
how do you answer your calls?
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Dids25
Apprentice
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Galaxy S20 Series
I use the green phone to answer. Incoming calls are working perfectly. It's outgoing calls. Everyone I call thinks I'm hanging up on them.
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jimS10
Helping Hand
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Galaxy S20 Series
https://youtu.be/IY-7rYncIbA

I hope this video may help in any sort of way hope you fix your issue Have you tried switching it over to Wi-Fi calling see if that works
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Dids25
Apprentice
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Galaxy S20 Series
Thank you. Will try them tomorrow and let you know. I haven't tried the Wi-Fi calling so will try that too.
jimS10
Helping Hand
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Galaxy S20 Series
Cool 🤘🤘🤘

1619382521033.gif

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Dids25
Apprentice
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Galaxy S20 Series
Hi just to let you know that I done as the video suggested and so far so good. Thank you 🙂
jimS10
Helping Hand
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Galaxy S20 Series
No worries any time

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