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Original topic:

Camera has black screen

(Topic created on: 23-07-2021 06:54 PM)
tommy98
First Poster
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Galaxy S20 Series
My samsung galaxy s20 camere has a blavk screen when i ho on the camera app and any other app like snapchat it wont let me take a picture i contacted samsung  and dident recive much help i went through steps that they advisted me to do and even factory reset my phone and still dosent work ?
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2 REPLIES 2
BandOfBrothers
Superuser II
Superuser II
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Galaxy S20 Series

What steps did they take you through @tommy98  ?

The phone has built in diagnostic tools via the Samsung Members app and via dialing *#0*# in your phone app.

Also try clearing the cameras cache via Settings and Apps then Camera. 

Finally if needed visit a Samsung Experience Store or Samsung Service Centre or arrange a doorstep repair if supported where you live.


Current Phone >Samsung Z Fold³ 5G.

Previous Phone > Note 20 Ultra 5G SM-N9860.

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tommy98
First Poster
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Galaxy S20 Series
I went through the steps i cleared cache and i even done a full factory reset and i was going to get a doorstep repair i had it booked but the prrson who was coming to fix it called me begor he came and told me because i said to him i had a tiny barely noticeable crack on my screen that samsung would not fix it on my warranty ,
I just done
The
diagnostic tools
U posted and my front camera worked on there but
I tried the Mega cam and it said that its Unable to open camera service ??
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