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Original topic:

call drop outs

(Topic created on: 22-09-2020 10:15 PM)
kellyD
Journeyman
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‎22-09-2020 10:15 PM in 

Hi I've had my samsung s20 for about 5 days now and I've noticed everytime I make a call it keeps dropping out. Plus my signal keeps dropping out of no where and can't get signal around the house. Never had this issue with my s9 and signal was perfectly fine. Anyone else had any problems or know how to help? 
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8 REPLIES 8
Sr2020
First Poster
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‎22-09-2020 10:30 PM in 

I've this issue with my note ultra too. call answers and immediately drops. I find going airplane mode then back out helps
zuhauma
Apprentice
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‎22-09-2020 10:32 PM in 

can someone follow me please and your post is good KellyD
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zuhauma
Apprentice
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‎22-09-2020 10:32 PM in 

ph yea me to
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Fez
Journeyman
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‎23-09-2020 08:41 PM in 

yes
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jonathaneuk
Navigator
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‎24-09-2020 04:39 PM in 

If its doing the issue when your on the phone to someone then try turning off VoLTE, this feature is causing a few issues lately. 

Settings - Connections - Mobile Networks - VoLTE SIM 1 - OFF

 

Hope that helps.

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kellyD
Journeyman
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‎24-09-2020 04:58 PM in 

hey sorry if I sound thick but can't find anything with voLTE on.
is it the 4G calling sim1 option?
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jonathaneuk
Navigator
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‎24-09-2020 05:03 PM in 

Hi Kelly. yep that's the one :smiling-face:
Members_Z52So22
First Poster
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‎15-02-2023 07:58 AM in 

Hi, turning off volte fixed this issue. But I wonder if it hasn't be fixed while system update from time issue has occcured (at least 3 OS updates and problem still exists)

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