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Original topic:

Call barring

(Topic created on: 10-11-2021 08:39 PM)
Langunyah
Apprentice
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Galaxy S20 Series
On my (recently acquired) S20, I was unable to make a call to the UK from Belgium. My phone showed the message "couldn't connect". I have now discovered that in Supplementary Services, under "Call barring", my phone has international calls disabled. I tried to enable it (in order to make a quick call from Brussels and with a well funded account) but then discovered that I need a passcode in order to remove the barring. This I don't have. I contacted my network provider (giffgaff) who maintained that this is a phone issue, not a network issue and said that, from their point of view, I should have been able to make the call. Can anyone offer any advice?
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2 REPLIES 2
xSteveuk
Maestro
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Galaxy S20 Series
Hi
This page maybe helpful to you

Unable to Make International Calls

https://www.samsung.com/pk/support/mobile-devices/unable-to-make-international-calls/
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BandOfBrothers
Samsung Maker ★★
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Galaxy S20 Series

The pin code is usually set at 0000

If this does not work then your service provider needs to allow international calls on your account  @Langunyah 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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