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Original topic:

Broken rear camera glass s20??

(Topic created on: 14-07-2020 08:10 AM)
Rt2020
Apprentice
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Galaxy S20 Series

Had my s20 for a week, no drops no bumps, being extremely careful as one is with a brand new device.  Had my case and screen protector on as well! Happened to glance at the back one day and noticed that the camera glass had a small hole, along with hairline cracks spreading throughout the glass? I Dont even know how or when this would have happened as this was not noticeable whilst using the camera.  Now I'm having trouble having Samsung repair it, well samsung have booked the repair in but there seems to be an issue with DPD getting the info to come and collect the device! Stressful times as I've now reverted back to my old device which was in part not working anyway.  Anyone else have these issues ??

4 REPLIES 4
Igor3008
First Poster
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Galaxy S20 Series

Same here, i see that Samsung cares alot about your problem... i have 2 days old phone

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Safetyguy1000
First Poster
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Galaxy S20 Series

Same problem. Glass broke on rear camera.

 

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Members_mHgd4Dh
First Poster
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Galaxy S20 Series

Is anyone getting a solution to this? Mine has cracked and nothing has happened, I have a bumper case on the phone and never dropped it. But now have a cracked camera lens. 

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Members_LIIJ5Jq
First Poster
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Galaxy S20 Series

Likewise, happened to mine a week ago.  Walking on the beach with phone in pocket. 2 hours later, camera glass cracked over the first two apertures.  Class action in the States.  Perhaps we should have one in the UK! 

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