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Original topic:

Bluetooth

(Topic created on: 03-07-2021 09:37 AM)
ScottishM
First Poster
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Galaxy S20 Series
I'm struggling to pair devices on S20, having paired them previously on my s10. Any guidance, as I've tried everything suggested by bot help?
Thanks all.
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3 REPLIES 3
LiquidSnake
Big Cheese
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Galaxy S20 Series
Try clearing your phone system cache and then try pairing a Bluetooth device to the S20 😀.

Make sure visibility is on as well 😉.
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Pugs1957
Samsung Maker ★
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Galaxy S20 Series
What issues are you having? Can your phone see the devices?
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AndrewL
Moderator
Moderator
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Galaxy S20 Series

@ScottishM: To start with, please restart your phone and check that the phone's software is up to date by going to Settings > Software Update. Furthermore please go to Settings > Connections > Bluetooth and ensure that it is enabled. Then, make your Bluetooth device visible by following the manufacturers instructions, select it from the list of available devices, enter a PIN if prompted and you should be good to go.

If the issue persists then head into Settings > Apps > Tap the 3 lines with the downward facing arrow to the right of 'Your Apps' > Show System Apps > Bluetooth > Storage > Clear cache / data. If this doesn't help, go into your Bluetooth settings, select the device you are having problems with and then tap "Forget" or “Unpair” from that device and then restart your phone. If the problem persists then head to the Samsung Members app > Get Help > Interactive Checks > Bluetooth, and follow the on screen instructions. Does this return any errors?

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