18-01-2023 05:19 AM in
Galaxy S20 Series18-01-2023 06:09 AM in
Galaxy S20 Series18-01-2023 06:32 AM in
Galaxy S20 SeriesCan you go into Settings > Battery and Device Care > Battery > Check what's using your battery.
In regards to the % your battery is charging to can you check your method of charging and if possible try another as the phone should be charging to full.
If the phone's % is draining to below than what it started at then this suggests the chosen method of charging isn't supplying enough power.
Also check in the charging port with a torch to ensure no foreign debris / lint has managed to build up in there.
Your phone has a diagnostic tool in your Samsung Members app you can run.
Ultimately a Samsung Service Centre can check the phone.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-01-2023 06:37 AM in
Galaxy S20 Series18-01-2023 06:40 AM in
Galaxy S20 Series18-01-2023 07:40 AM in
Galaxy S20 Series19-01-2023 05:46 AM in
Galaxy S20 SeriesYou're very welcome @abdullahkiko
A damaged charger could cause this and more importantly could cause safety concerns.
Please refrain from using a damaged charger and dispose of it responsibly.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
19-01-2023 05:57 AM in
Galaxy S20 Series