Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Battery

(Topic created on: 18-01-2023 06:32 AM)
392 Views
abdullahkiko
Explorer
Options
My phone battery is drained 😩 
I put my phone at night and the charge was 75% and after 7 hours I was surprised that it had become 63% 

0 Likes
7 REPLIES 7
nowdeleted
Big Cheese
Options
How do you charge it ??
BandOfBrothers
Samsung Members Star ★★
Options

Hi @abdullahkiko 

Can you go into Settings > Battery and Device Care > Battery > Check what's using your battery.

In regards to the % your battery is charging to can you check your method of charging and if possible try another as the phone should be charging to full.

If the phone's % is draining to below than what it started at then this suggests the chosen method of charging isn't supplying enough power.

Also check in the charging port with a torch to ensure no foreign debris / lint has managed to build up in there.

Your phone has a diagnostic tool in your Samsung Members app you can run.

Ultimately a Samsung Service Centre can check the phone. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

abdullahkiko
Explorer
Options
By the original charger
But I notice when I put my phone on charge first it showing (super fast charging) one seconds showing (charging) it is normal
0 Likes
abdullahkiko
Explorer
Options
Thank you maybe the prolem in the charger Note that it is original, but it may have been damaged
nowdeleted
Big Cheese
Options
My s10 and s21 use wireless charging. Samsung usb plug and a fast cable to the charger.
0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

You're very welcome @abdullahkiko 

A damaged charger could cause this and more importantly could cause safety concerns. 

Please refrain from using a damaged charger and dispose of it responsibly. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
abdullahkiko
Explorer
Options
I use another orginal charger it is shown first super fast charging by a while it showing charging only
That is normal
Or may USB phone is damage?
0 Likes