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Battery & Hot phone

(Topic created on: 07-03-2024 05:12 PM)
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Baileyboo
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Phone was working fine but since last update Samsung sent my phone is now takitaking ages to charge and won't keep the charge goes flat quicker than usual also phone seems to be going hot using certain apps which wasn't happening before updating 
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Members_LvRmaOa
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Same problem (battery is training fast since the february update, G781BXXS9HXA6). It's a little better after 3 ou 4 reboots but this problem persists.

Also other strange problems on a daily usage : 

- sim card disconnects some time without reason

- night mode does not trigger automatically

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BandOfBrothers
Samsung Members Star ★★
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@Baileyboo 

Please try these generic troubleshooting steps. 

> Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. { Repair Apps may not be availableto the Samsung Galaxy s²⁴ Series of phone's. } 

If that does not help then try > Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

Make sure all your apps are up to date via your Playstore and Galaxy Store. 

You also have a diagnostic test tool found in your Samsung Members App. 

A Samsung Service Centre can assess your phone. 

If I can be of any further help then please don't hesitate to ask.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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