App issue

[Scotsman666]

Anyone had app issuesafter the 10th october update ie MyO2 app phone says app is no longer compatible with this phone ?

[keith30]

I haven't had this issue and I'm with O2 for my S22ultra but someone else mentioned this same problem last week, can't remember throu who it was.

[Scotsman666]

Will wait on next update as might be to UI5 and see if that helps or just a ploy for me to upgrade

[BandOfBrothers]

Hi @Scotsman666 

I use a Payg o2 sim card in my phone with the phone being on Android 13 , Samsung One Ui 5.0

My app version is > 13.8.11

The app is working as it should.

Perhaps clear it's cache in Settings, Apps, o2 , Storage, Clear Cache.

If that does not help and the app is on the latest version perhaps contact o2 and they'll advise their app developer.

If I can be of any further help then please don't hesitate. Take care.  😎 

[Scotsman666]

Well can no longer put my phone in to safe settings to clear the cache so screw it upgrade in the next few weeks