Hi @Gavinh, I'm sorry to hear about the issue with your fingerprint scanner. What happens when you try to use your fingerprint scanner? Does the phone respond when you try to unlock your phone? Let's try a Hardware Test on the Fingerprint scanner to see if it works normally. You can do this by going into the Phone app > Dial *#0*# > Select Sensor > Under 'Fingerprint Test', select 'Normal scan' > Go through the test until the results appear.
Yeah I have this problem its not working
My S20 has this problem with no new updates available. Happened after the July 2022 update. Frustrating.
Same for me after Agoust 2022 update, One ui version 4.1, Android version 12, Build SP1A.210812.016.G980FXXUEFVG5