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Alarm only vibrates after update

(Topic created on: 17-12-2020 09:10 AM)
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srfrnk
Student
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After an update to the phone yesterday the Clock Alarm stopped making any sound when phone is set to "Vibrate".

Yesterday morning it was working perfectly and this morning it was only vibrating.

I tested twice to confirm as well as checked the exception for Alarm in the sound settings.

Everything looks good except it won't work.

My guess the update yesterday has a bug.

Anyone knows if there's any way to report bugs?

Phone model is SM-G985F/DS

Software Version:

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17 REPLIES 17
maxx3310
Apprentice
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Nothing is solved.

I want volume off, Alarm ON AND ALSO VIBRATE.

dzdoris
First Poster
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The 'solution' didn't work for me. Clearing the data and cache in the clock app did 🙂

Suboz
First Poster
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Press the Clock icon, then hit alarm.  This was the only thing that worked for me.  I then deleted all my alarms and reentered.  We will see.

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TNick
First Poster
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I had a similar problem here in 2023.

Had to go into clock settings and turn off "Silence alarms when system sound is off"

Samsung not at its best

Arxon
First Poster
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I've just had to do the same thing. It would have been nice to be given warning by Samsung about this. Missed my alarms three days in a row before I realised there was no sound and went looking for a reason.
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Cedesings
Apprentice
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It still just vibrates even though it's set not to

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Cedesings
Apprentice
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Me too

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Cedesings
Apprentice
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That didn't work for me.

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