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Original topic:

After update can't use Bluetooth and WiFi at same time

(Topic created on: 07-01-2021 03:02 PM)
Edbarnett
First Poster
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Galaxy S20 Series
Hello. (Writing on my partners behalf) 

After the latest software update for the S20 FE my partners device has been refusing to let her use Bluetooth and data/wifi at the same time.
we've tried checking for new updates and turning off and on Bluetooth and data 
And factory resetting the phone (it works until it updates) and running in safe mode.

Is there a fix? 
Or a setting I may have missed? 

Thanks. 

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4 REPLIES 4
Aklima
Troubleshooter
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Galaxy S20 Series
Hi,
Currently all S20 are facing an bug on the latest software, you will have to wait till the new update.
Edbarnett
First Poster
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Galaxy S20 Series
thanks, is there any indication of when that will be?
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Aklima
Troubleshooter
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Galaxy S20 Series
Hi,
On my Samsung member app on the notification it mentions when all Samsung devices get updated but doesn't mention date but month. It shows all S20 will get updated Jan20201
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Aklima
Troubleshooter
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Galaxy S20 Series
Hope this helps

Screenshot_20210107-153944_Samsung Members.jpg

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