About free gift

[kdsalt]

Hi wounder if anyone can help I ordered a Samsung s20 fe from ee it says I can claim free Samsung ear buds but got do it on Samsung members but can't find anywhere where I can claim flr them can anyone help me.

Thanks 

[BandOfBrothers]

Hi @kdsalt 

Usually there is a link in one of the banners at the top of the Samsung Members app when you launch it on the phone that was bought to claim.

That or navigate back to the ee support pages that show the offer as there is often a link there to make the claim and look in their small print.

Can you link back to this particular offer please ?

Be sure to check eligibility dates.

I can see that ee are doing a cashback offer and YouTube offer on that particular phone.

[kdsalt]

I've contacted ee got wait 14 days from date of delivery off the phone