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Original topic:

2 Step Veification

(Topic created on: 13-08-2021 06:21 PM)
Grumpy69
First Poster
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‎13-08-2021 06:21 PM in 

Galaxy S20 Series
I bought a new S20 FE 5G and the thing keeps asking for 2 step verification.  It keeps sending codes to my 2 dead Galaxy can't seem to get to get around it. If I try and select not to use 2 step again it doesnt let me move on.

Please help. I am quietly going mad?
1 REPLY 1
TessM
Mastermind
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‎13-08-2021 07:10 PM in 

Galaxy S20 Series

Hey @Grumpy69 ,

is this referring to Samsung Accounts' two-step verification? If so, you may need to remove your old devices from your Samsung Account by logging into your account via a PC. 

Alternatively, you can reach our Accounts Team on 0800 995 1079 or by filling the form found here: https://help.content.samsung.com/csweb/ticket/createQuestionTicket.do