I received my Galaxy S20+ which I pre-ordered as my O2 Refresh upgrade back in February and I've got to say that I'm deeply disappointed with the sound quality on the speaker.
I have a Galaxy S10 standard model and the speaker on that sounds much better than on the S20+, it sounds tinny and distorted at high volumes and there doesn't seem to be any kind of bass or rich sound to the speaker when Dolby Atmos is switched on, unlike on the S10.
Anyone else had this trouble?
All in all, I'm not impressed and I'm probably going to return this device.
I have the same problem. I had s10 and the audio was very good. I listen music on youtube and even videocall was very very good, very plesant. Now I bought s20 and the audio is terrible. The higjs are very crash, very anoining. I think samsung save dollars on good chip audio and that is the problem. I think actualization software will no help becouse of bad chip. Now i dont now what to do. I think i will stay with galaxy s10 becouse audio perfomance is very importand to me. Battery life is still no good - the same as in s10. The big upgrade on s20 is 120hz screen and thats it. In other cases this smartphones are the same. Very sad about it
Do you guys have Sound assistant active by any chance? My S20+ produces a very high pitched, tinny sound like you all are describing but only if I turn on "mono audio" or "reverse stereo" in the Sound assistant app. turning this off fixed it for me entirely.