S20 Upgrade Lounge Issues

[Michaelolah]

Keep trying to upgrade my s10 plus to the new S20 however everytime I get to the klarna page where it asks certain details boom the tab crashes and I complete the upgrade anyone else having the same problem?

[T0ny]

I'm bailing out first thing tomorrow, I've had enough. No phone call from Samsung today so, as far as I know, no order to cancel with them. Just going to get Klarna to refund and cancel their DD. Historically poor customer service from these companies.

[AdamCollins]

@Dr_ic2 my one from last thursday has that welcome thing on the app but she still said it didnt go through, I was expecting a call from Klarna today, not samsung tbh.. I dont want to reorder until the other one is cancelled and I might wait for the ultra to restock anyway

[SachikoT]

@Dr_ic2, I'll try and connect the dots between the Samsung Shop and Klarna and get you an update. 

^SachikoT

[Dr_ic2]

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@SachikoT wrote:

@Dr_ic2, I'll try and connect the dots between the Samsung Shop and Klarna and get you an update. 

^SachikoT

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Much appreciated 

[AdamCollins]

@SachikoT  can you do the same for me, so I dont have to ring Klarna. Cheers.

[Adamw969]

Yep me been a div

[Rees82]

Good luck claiming your buds with all these failed attempts and no records of sales going around

[yamyam67]

I dont want a call back from Klarna I'm out, I'm going to pay off what owe on my S10+ tomorrow and trade in for an iPhone 11 pro...Samsung and Crapna can kiss my hairy a**

[ColinBailey]

Well don't I wish I had read these posts before trying to order!

[AdamCollins]

@ColinBailey  what's happened?