Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Pokemon Go and the Samsung S20 Ultra

(Topic created on: 13-04-2020 07:58 PM)
1074 Views
Slipmat
Explorer
Options

While this is primarily a Niantic issue, perhaps a gentle 'nudge' from Samsung might get their attention. All Samsung Galaxy Store versions of PoGo starting with 0.170.0 and subsequent updates 0.171.1 and 0.171.2 will freeze a few seconds after starting the game, from various Forum Threads around it seems to be just the S20 Ultra has this issue, i also have an S8+ and i even resurrected an old S7 Flat to test it and all updates are fine on them, luckily a forced update hasn't happened yet but when it comes looks like S20 Ultra players will be locked out, just to point out this also happens on the Google Play Store versions so ball is in Niantic's court.

154 REPLIES 154
Valdefrid
Student
Options
How do you mean it's working well? Did you have 0.171.3 before downgrading?
0 Likes
Ipw133
Explorer
Options

The recent update was not to address the S20 issue, it was to deal with raid boss issues. 

0 Likes
Dazzapf
Explorer
Options

Yes we know that it wasn't to address the issues with S20, the question is.... why isn't being addressed and why force an update that means so many people can no longer play?

0 Likes
SultanGhalil
Journeyman
Options

The last update for the phone also didn't make the game to work. 

0 Likes
Ipw133
Explorer
Options

If you read the update notes you'll see that the S20 was not included

0 Likes
mickael5008
First Poster
Options
Même chose avec s20 ultra
0 Likes
Meobin07
First Poster
Options

Either Niantic/ Samsung does not care about their loyal client or they want to get rid of us to welcome others.  Just like a joke how they let issues pending for weeks/month! Fade up with both of them!

0 Likes
Jamsterdm
Helping Hand
Options

I've had this issue for about a week, niantic support offer very generic responses. Quite pants my 1400 phone won't playgo

0 Likes
Ultrasprinters
Pioneer
Options
I'm running with J6
0 Likes
Dazzapf
Explorer
Options

I'm hanging on with my work phone but I want it working on my S20+ 

 

Only seems to affect the S20 range so they better sort it out! Been almost 2 weeks now and it's boiling my pee :grinning-face-with-one-large-and-one-small-eye: