06-01-2021 05:39 PM
Hello,
Having had the S20 Ultra for almost a year now with the S21 launch imminent, will the launch of the new phone trigger the upgrade programme or will we be waiting till Feb?
Curious because I assume once these are available they will sell rather quickly meaning those on the upgrade programme won’t actually be able to upgrade when the offer triggers 2 weeks after launch.
Thanks
14-01-2021 06:31 PM
14-01-2021 06:32 PM
I got mine 3 march 2020 and have not got any email about updating
14-01-2021 06:33 PM
We havent got the samsung one lol could you show what it looks like? (hide most of the number) just want to see the type of email and also when did you get the email?
14-01-2021 06:39 PM
14-01-2021 06:42 PM - last edited 14-01-2021 06:48 PM by AndrewL ) in
******* <- is my klarna number which shows as 14/03/2021 when i check (changed few numbers but same format) I havent got any other email and samsung keeps saying wait 12 months because its not been 12 months and 'Impossible' to do it before 12 months
14-01-2021 06:45 PM
14-01-2021 06:47 PM
14-01-2021 06:48 PM
14-01-2021 06:52 PM - last edited 14-01-2021 06:53 PM
Yep definitely, I had the S10 which was also on upgrade program that I got after handing in my S9. So I gave in my S10 to get the S20 and in the order email aswell it literally says 1x Samsung S20Plus 1xUpgrade welcome back pack but yeah either something got messed up during the order and I didnt get enrolled properly or maybe I just need to wait and i might get it soon i dont know lol
14-01-2021 06:52 PM
Haven't got an email at either times sadly..