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Samsung S20 Lockscreen Lag

(Topic created on: 06-04-2020 10:18 AM)
15066 Views
neet99
Apprentice
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I have recently purchased S20+ and after a week I am facing an issue when I unlock the phone. After the screen is turned on the screen freezes for some secs and then it works normally. I have tried resetting the phone and also removed the cache. I tried starting the phone in safe mode and the problem is still there.

27 REPLIES 27
NicolasPenon
Apprentice
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I have the exact same issue, I have to wait a second or two before I can swipe to unlock.

I have sent it in through Samsung Members, dunno if that will speed up the process

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SmoothBurn
Journeyman
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Same here 

Lags the first 2 seconds 

We really need an update to fix this

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Solution
Demmo
Apprentice
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it's fixed with April security patch guys,  good news :smiling-face: 

Solution
neet99
Apprentice
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Guys Guys Guys!!!!! I just got a software update and the issue has been resolved. Wait for the latest software update it will be resolved.

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AR23
First Poster
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i have the latest update on my s20 and it stills lag almost every time.

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neet99
Apprentice
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What is your latest security patch?

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AR23
First Poster
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Hey

Do you mean the latest software update or is this security patch something else?

I attached a pic of my latest update i installed. Im from Germany. Its in the lower part of the picture

Screenshot_20200407-083527_Software update.jpg

 

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neet99
Apprentice
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The security patch update and the software update will happen at the same time. You will receive another update with the security patch date as 1st April 2020

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Chillblains
First Poster
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I bought an s20+ a month ago (mid june) and it had the same issues. I replaced it at the store where I bought it and guess what? Same problem. I decided to wait to see if it would go away but i didn't. Everything on the phone is up to date... I don't know what to do, I can't be the only one ?

IvoAndrade
First Poster
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Same thing here with me. Very slow response on the fingerprint scanner and even slower when it comes to face recognition. Running the latest software and security patch! 

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