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S20+ usb-c to aux problem

(Topic created on: 15-03-2020 11:24 PM)
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H0pH0p
Explorer
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Hey guys,

So I got my new S20+ And its great!

There is only one problem which makes me want to lose the phone... the is no aux, not a problem because we got the cables usb-c to aux... only, it does not work.

 

When connecting it, it makes a click sound like it works. Then it actually doesn't play any audio.

 

I tried to connect it to my car, did not work. Tried to connect to some regular earbuds and a studio headphone those worked. But since I get my buds+ soon I couldn't care for those thing, I want to listen music in my car via aux.

 

Why isn't my 1300 euros phone not allowing me to play some music in my car?

Thanks in common!

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79 REPLIES 79
Members_gtORYSs
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I have tried 2 with built in dac ... neither work

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AmyP
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i had the same issue after buying so many different usbc to aux cables. So instead i decided to get this device from amazon. Pluged item into aux port in my car, then connected phone to it via bluetooth.  https://www.amazon.co.uk/Golvery-J205-Bluetooth-Receiver-Portable/dp/B01KZ1S46A/ref=mp_s_a_1_29?dchi...

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nova76nova
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as long as the adapter has DAC in it it should work
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nova76nova
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amazon sell them
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ValGd
Journeyman
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I can't say enough how disappointed I am that Samsung didn't factor in a basic requirement in a not cheap phone. I would never have bought it had I known.
I've been with Samsung for years but as the phones new but pointless I'm gonna go check out the new Huawei Westfield and just trade in my phone.
Samsung has definitely lost THIS customer...
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ValGd
Journeyman
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I totally agree with you. Did you ever find a solution?
I've not had my phone long and wish I'd seen this first. It really feels like such a waste of money and I'm really disappointed with Samsung
ValGd
Journeyman
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Hi,
I know this post was a while back but is it possible to share a link to what exactly you bought and a picture of the item?
I know its a lot to ask but if its still working for you, I'd be ever so grateful.
Thanks
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ValGd
Journeyman
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I'm so disgusted to get to the end of this thread and not have a solution!
What is the point of this forum if Samsung pay absolutely no attention to a long existing and annoying problem to so many CUSTOMERS!
Yes, people who paid money for a phone that can't provide a basic function.
And for Samsung not to interact with us to find a solution is appalling.
It is clear that we need their input and yet they ignore the problem, while their customers waste money trying to find solutions which don't work.
I'm really wondering if its right for them to sell a product which should be an upgrade to your previous phone, yet remove a basic and viral function without telling their CUSTOMERS!
Surely this means that the product is faulty?
In fact, as I write this, I think I'll get in touch with some consumer bodies. A link to this post should make everything absolutely clear.
If I get any response on this, I will update
Bobjames
Explorer
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https://www.amazon.co.uk/gp/product/B07Z7CMZ6S/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

USB C to 3.5mm Headphone Jack Adapter, JSAUX Type C to 3.5mm Aux Adapter Compatible with Huawei P30 P20 Mate 10 Mate 20 Pro, Pixel 4 3 2 XL, Samsung Galaxy Note 20 10 S20 S20+ S10,Xiaomi 9 8 etc -Red

I've used this since May and it works great. regards Bob.

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Jdkmam
First Poster
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I agree, the solution should not be; buy another thing. That's not a solution, thats bs. The usb-c port on my phone is not working as for as I'm concerned.

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