12-02-2020 08:36 AM - last edited 12-02-2020 12:03 PM by AntS ) in
Keep trying to upgrade my s10 plus to the new S20 however everytime I get to the klarna page where it asks certain details boom the tab crashes and I complete the upgrade anyone else having the same problem?
12-02-2020 05:21 PM
12-02-2020 05:25 PM
Yup, exactly this, its just paying off your existing credit agreement so its a fair enough deal. To be honest, in the time its taken to start working (i can now get in) ive lost all drive to upgrade for the sake of it. Think ill keep the S10+ and see what new tech comes around in another 12 months.
12-02-2020 05:35 PM
12-02-2020 05:36 PM
12-02-2020 05:38 PM
@Daisenberg It is on the Home page and is a title under transactions. The tile has the Samsung logo and the value of the credit agreement.
12-02-2020 05:43 PM
@sammyh25 wrote:@Xbrucedogx The value for your old S10 will be used to clear off the exisiting credit agreement with Klarna, and then the new agreement starts afresh for your S20. Hope that explains why you don't actually see a discount for returning the old S10. Last year, a week or so after sending back my old S9, I got emails to say the old finance agreement had been cleared and closed.
Thank you that explained what I was trying to say 😂😂
12-02-2020 05:48 PM
@sammyh25 wrote:@Daisenberg It is on the Home page and is a title under transactions. The tile has the Samsung logo and the value of the credit agreement.
Thanks very much! No sign of it however. When did you get the direct debit email out of curiosity?
12-02-2020 05:50 PM
@Daisenberg Two emails arrived within minutes of making the transaction, then the Samsung website timed and said payment failed!
12-02-2020 05:50 PM
So I got declined twice but got an email from Klarna about setting up my direct debt.
This is horrendous.
12-02-2020 05:52 PM
No this would definitely not happen with apple because even though it pains me to say and I don't really like apple products this would never happen with an apple launch, who ever is in charge of their online upgrade program site should be sacked and sent to work for Nokia.