Support

Open search

s20 ultra install sim

Highlighted
SOLVED
First Poster

My new s20+ ultra is made differently from the online manuals.

 

To fit the sim and the sd card the leaflet in the box states TAKE the back off the phone. I cannot see a method of doing that

The charging socket is on top next to the headphone socket.

 

3 ACCEPTED SOLUTIONS

Accepted Solutions
Highlighted
Voyager
Where did you get this device? It sounds like a fake. Go to PlayStore download and run Device info.
Report back with make of the processor, device space, RAM and software version.

View solution in original post

Highlighted
Hi Sorry to say this is a fake. The processor is wrong. Android version should be 10, not 4 and 1.2 GB storage will fill up with 2 or 3 apps installed.

View solution in original post

Highlighted

That looks like a micro USB port.

 

The Samsung real phone has a usb-c port.

 

i.e 

 

Samsung-Galaxy-S20-Ultra-bottom.jpg

It's a fake in my opinion.

 

 

The cameras are wrong too.

galaxy-s20-ultra-5gGREY1.png

 Should be like this.

 

And as I said earlier the Samsung s20 models don't have a 3.5mm headphone jack.

 

I'd ask for your money back.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

View solution in original post

10 REPLIES 10
Highlighted
Voyager
Where did you get this device? It sounds like a fake. Go to PlayStore download and run Device info.
Report back with make of the processor, device space, RAM and software version.

View solution in original post

Highlighted
Superuser I
Superuser I

That does not sound right @SParks100 

 

Can you take a photo of the phone and the ports your speaking of along with a photo of the About Phone Screen in your settings.

 

The s20 does not have a 3.5mm socket as the earphones go in the usb-c port at the bottom which is also where it charges from.

 

The sim card tray is at the top which is ejected via the included sim card ejector tool.

 

The back is non removable on a s20 ultra.

 

Google search and you'll see images or look at YouTube tutorials.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

Highlighted

Thanks for taking the time to respond. Another person on this topic suggests the phone is counterfeit.

Need to get the pics  taken and posted

 

Highlighted

processor ARMv7 rev3/ ram 465.6/ internal store 1.2Gb  Manufacturer Alps/ Brand Alps / build no KOT49H. /

Android 4.4.2 KITKAT.

 

I agree that this is probably a fake. BUT It worked in wifi including getting the device ID app. Please advise if you need further info

Highlighted
Hi Sorry to say this is a fake. The processor is wrong. Android version should be 10, not 4 and 1.2 GB storage will fill up with 2 or 3 apps installed.

View solution in original post

Highlighted

pictures of screen about screenabout screen

 

 

about screen 1about screen 1ports at topports at topuser manual remove backuser manual remove back

 

Sorry there are 3 pictures in the image above

 

 

Highlighted

images show ports, screen, and user manual. Seems I have purchased a fake

From an online retailer. Will not contact them until I receive your comments

Thanks

Highlighted
Voyager
Hi If you scroll up the thread, I confirmed it's a fake ☹
Highlighted

That looks like a micro USB port.

 

The Samsung real phone has a usb-c port.

 

i.e 

 

Samsung-Galaxy-S20-Ultra-bottom.jpg

It's a fake in my opinion.

 

 

The cameras are wrong too.

galaxy-s20-ultra-5gGREY1.png

 Should be like this.

 

And as I said earlier the Samsung s20 models don't have a 3.5mm headphone jack.

 

I'd ask for your money back.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

View solution in original post

Top Liked Authors