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s20 ultra battery life problem

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Apprentice

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I just use 4hours 6 minutes and the battery  from from 100%to 18%, it's 120hz,but i am not playing  games,just use some  chat apps and watch YouTube. I watched many YouTube s20u test videos,others can use about 10hours for phone. And my phone just buy 4days,  every time the battery  life is less 6 hours,i turn off everything uncessary settings.

88 REPLIES 88
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Agreed. If your phone is not lasting a day with moderate use (i.e. 4-5 SOT) then get it returned as it would seem faulty. I think by the looks of it 5-7 hours SOT is normal for this %*(£&y phone. Expect nearer to 5 hours if running at 120 Hz and closer to 7 hours if you run at 60 Hz. That's really generalised but the screen refresh rate seems to be a big factor (as is using 5G).

 

Today running at 60 Hz with 'usually' use (used intermittently) I have about 50% battery left since this morning. That's in the ball park of the S10+ I had before.

 

This last ditched use Exynos in Samsung phones is clearly an attempt of Samsung to pull one on us - it supports (but not very well) the features of this phone but it's on the edge. I expect Exynos variants to age quicker than SD phones if they are overheating.

 

There's lots of rumours about the forthcoming update but in the end it's a case of can you do withthe  S20 Ultra on the provisio that you've been sold a poorer relative, does turning some of the settings off that bake the Exynos really bother you, and/or is your phone just behaving badly.

 

If the latter, then as others keep saying - get rid of it ASAP.

 

I'm really disappointed with this phone. The camera output isn't better than the S10+ on the face of it, the additional features are limited by a sub par CPU and is it worth £400 more for the latest phone? On reflection, no.

With a phone that seems to be working badly, as designed, do I want to the faff of changing it again, no.

It's an individual decision but don't leave it to Samsung promises  - none of the big player in tech give a fig once they have your money. The more people that return products they aren't happy with might make an impact but with the coronavirus I am sure poor sales will just be put down to that.

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I have surprisingly been having odd days with pretty good battery life for a change. Got 8 hours SOT today with 60Hz refresh rate and WQHD resolution, using the phone normally whilst watching quite a few videos to keep me occupied in quarantine! Hoping it gets better though as it is definitely inferior to the Snapdragon version as always.Screenshot_20200322-235932_Device care.jpg

 

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I have the regular S20 for 10 days and I like the phone. The problem is heating and battery life. The phone gets very hot on 120 hz while using it. It is quite an quite annoying holding a hot phone. I do use a Spigen liquid air case and it is a bit less hot feeling.

And the battery life is stand bye time while on airplane mode during night is to much. Battery life could and should be a bit better. 

Will there be a software update to make this problems a bit less annoying.

I dont know how this will be in hot summer months and holding hot phone. I am also thinking of returning the phone. 

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I've admitted defeat. 

I'm sending it back. It's a shame because everything else about the S20 is perfect. 5 hours screen on time is just poor.

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I am pleased to report that the battery life of my S20 Ultra has become good, 65% at the end of the day
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Nice to hear that, because everything is great on the phone.
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How much screen on time do you get on average and when do you charge your phone? Only when it gets below 20%?

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I charge my phone when it comes to 5 %, today the phone was full at 10:00 and at 6.00 it was empty, in that time screen time was 4 hours. I use Binance exchange that is heavy user, 20 min you tube, 20 min google music in a car and internet use. So phone was again full at 19.30 and now at 22.00 I have 70 % of battery. Sure the phone has 120 hz and it is great. It could be a bit cooller. But all in all an amazing phone with some problems but so is with all the phones.

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I have Galaxy S20 and I have the same problem. My SoT is about 5 hours (QHD/60Hz/Dark/ many apps in dark sleep )... Will Samsung repair this battery drain to next update ? Because I will be forced to return this phone, 5 hours on SoT is unacceptable for me. 

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I don't know about an update but I tried 60hz with fhd and it was barely any better.

 

I've arranged for a return.

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