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S20 shipped then recalled?

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First Poster

Got a couple of despatch emails the other day, one for the phone, one for the upgrade pack to return my S10

Then a DPD delivery notification and text this morning to say my S20 would be delivered this afternoon

All seemed quicker than I expected

 

Got home, upgrade pack arrived

DPD delivery tracking says phone recalled and being returned to Samsung!

 

My Samsung account order says shipped as well

 

Someone pull the trigger too early on the delivery, or something else? 

53 REPLIES 53
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First Poster
Had the exact same thing. My only worry now is that because its marked as shipped they'll miss it on the 9th.. however spoke with Samsung support yesterday & they assured me it would still be shipped on the 9th. Did feel like Chrietmas had come early though!
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Must of been gutting!

Not long now....
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@Lembo wrote:
Must of been gutting!

Not long now....

It was but mainly because it actually got to my local depot before being recalled 😭

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Explorer

Someone in Twitter had theres actually delivered on Friday!!

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Apprentice

This happened me as well. It was literally like 20 minutes from my office on Friday and they canceled. 

 

Pretty annoying. I'm really paranoid about it not being dispatched again, especially as the order status still just says 'shipped' and when I rang Samsung today they blamed DPD and said the phone hadn't been returned yet... 

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The samsung "support" are so useless. Trust that DPD will ensure everything arrives on time.
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Are you in Scotland
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Nah Northern Ireland. 

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Sorry what I mean is that mine is shown as shipped from the first accidental dispatch. It hasn't updated and the phone hasn't yet reached Samsung again. 

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