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S20+ secure folder / contacts

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Explorer

Hi,

On my new S20+, I can't make my secure folder contacts available to my main phone, like I did on my S10+. 

 

The option to make them is not available in the settings.

 

In my notifications and data menu, I only have 'notifications' and 'data to display', without any options for contact export.

 

Anyone experiencing the same, or have advice?

 

I have factory reset the phone with the same result, and find the setup unusable now esp esp my work account and dialling.

 

Thanks in advance,

12 REPLIES 12
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Moderator
Moderator
@SammyHawk: If you open the Secure Folder > Tap the 3 dots in the top right > Settings, can you see an option at the bottom of the screen under 'Data To Display' called 'Contacts and Calendar'? If so, tap on this and go to Export From Secure Folder > Contacts, and toggle the switch to the right.
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In the 'data to display' section, I only see:

"Show Contact Info"

"Allow Clipboard"

 

This is after a migration from the S10+ using smart switch, and also after a factory reset.

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Samsung confirm this as a bug, and can replicate the issue.

 

I'm returning my phone - this will be unworkable for me, and most business users I suspect.

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On the S20+, in the secure folder, the very last option with regards to 'Calendar and Contacts' is missing. The below is from my S10+.On the S20+, in the secure folder, the very last option with regards to 'Calendar and Contacts' is missing. The below is from my S10+.

 

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Yes, I can confirm that I have the same issue, the screen that I have only display these items. The calendar option is not there so I can not export my calendar outside of secure folder and I can not see my meetings..

 

 SmartSelect_20200403-093911_Secure Folder.jpg

 

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Hi,

 

I can confirm too that I have the same issue on my S20 (not S20+).  The calendar option is not there so I can not export my calendar outside of secure folder.

 

When will this be fixed? We are now end of june...

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First Poster

Hello,

 

Same here : I just set up my pro account and the calendar option is not there so I can not export my calendar outside of secure folder.

 

Waiting for a fix asap...

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First Poster

I'm having this issue on my new Note 20  ultra as well, this needs fixed ASAP! Please give us an update. 

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New Member

same thing here with  S20 ultra

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