11-03-2020 01:36 PM
Hi All,
Is anyone else experiencing random restarts with there S20.
My keeps restarting randomly when i am in the middle of using it.
Any ideas??
26-03-2020 05:45 PM
I'm experiencing the same, 1 - 2 times every day. It shows the SIM information after each restart. I thought it was something with the physical SIM card, so I switched to E SIM. Still the same problem. This is so annoying 😑
26-03-2020 08:00 PM
Samsung moderators, any news on the issue? The most important thing is to confirm that it is a software issue and then, the expected date for the update.
26-03-2020 08:22 PM
Exactly same problem here. From Brazil.
26-03-2020 08:28 PM
As I clicked on "Post" for my commentary up here, it happened again. For the 3rd time today. This is driving me completely crazy.
26-03-2020 08:29 PM
26-03-2020 08:58 PM
Samsung would you please respond to our posts. It's weird to spend so much money on a faulty product. And no response.
I was lucky to exchange my phone, but used the headphones once and it restarted again, and then the sim card management comes up, like it did with my first s20.
I used your products for years now. And for the first time when friends and colleagues ask me about the phone, I usually recommend them to switch to Samsung. But now I recommending them not to.
We demand a response now!!!!
26-03-2020 09:00 PM - last edited 26-03-2020 09:02 PM
I manually checked for a software update yesterday and it found one (dated 23rd March) which fixed the SIM card notification screen, so maybe it will fix the restarts too, if people haven't checked for an update lately... (Sorry if this has been said before.)
I'm in the UK.
26-03-2020 09:04 PM
26-03-2020 09:55 PM
26-03-2020 10:00 PM
Made the update on 23rd but nothing changed