Support

Open search

S20+ Google Pay

Highlighted
Apprentice

I can't seem to get google pay to work on my new samsung s20+. I have registered the bank card on Google play and have authorisation from by bank (Halifax) The card is showing as active within google pay. NFC is on and google pay is default. Any advice would be much appreciated 

10 REPLIES 10
Highlighted
Superuser I
Superuser I

In what way is it not working @Jfaldo  ?

 

When you go to pay for something at a till scanner etc what happens ?

 

Does Google Pay work with your banks details on another phone ?

 

It might be an idea to also speak with your Bank just to ensure they haven't barred anything at their end.

 

There shouldn't be anything in the phones settings as it's all set up automatically.

 

That said you could put the phone in Safe Mode which disables any downloaded apps and leaves the stock ones working and then see what happens.

 

🌈 Stay Safe  🌈 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-9820 _256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

Highlighted

When I attempt to use contactless pay at store I wake the phone and hold to the card reader nothing happens. I have used Google pay for online purchases but can't get the contact less to work. Card is definitely authorised by bank

Highlighted

Are you able to try another phone and use Google Pay to help rule out the phone at issue ?

 

🌈 Stay Safe  🌈 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-9820 _256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

Highlighted
First Poster

I'm having this issue too. I've just upgraded from the Huawei P20 Pro to the Samsung S20 plus and I cannot get Google pay to work. I used it flawlessly before switching to this phone. I've added the card, set it as default, its registered, NFC is on, and no matter how long I hold the device at the payment machine in store, it just won't do a thing. 

Highlighted

Same issue. All permissions allowed. Following to hopefully get some help. 

Highlighted

After I had triple checked my bank had defo authorised my bank card I used my card to pay for items in shop using chip & pin. I then also withdrew money from the cash machine. This must've activated something as free that its started working no probs

Highlighted
Observer

This happened to me and was driving me crazy. Did some digging and managed to sort it on mine, hopefully it works for you. If you search Optimise battery usage, change pull down menu to all apps, and switch Google pay off, this allows it to keep running without being put to sleep. 

Also search tap and pay, and make sure google pay is set to default for both payment and others. Not sure if this has an effect but better to try it.

Highlighted
New Member

Same.. my bank keeps saying it's setup correctly.  Samsung pay works fine.

 

Very frustrating as some cards are Not Samsung Pay enabled

Highlighted
New Member

I haven't used Google pay but I have used Samsung Pay and I have reason to believe that neither of the applications are supported by the Samsung Galaxy s20. Before upgrading I was able to use Samsung Pay on my Samsung Galaxy s7 edge so naturally I wanted to use Samsung pay on my s20. I couldn't figure it out so I searched on the web and Samsung Pay is only supported on devices up until the s10. This makes me think that it's just not quiet ready for the s20 yet. Hopefully they fix this problem soon though and we can continue to use Samsung and Google pay. Especially during these times when contactless pay is more important than ever. 

Top Liked Authors