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S20: Galaxy Buds+ Promotion Offer

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Wondering if we can expect the same chaos as last year with the free buds offer with the S20 or if Samsung have there act together this time. 

Just pre ordered the S20 Ultra in grey. 

37 REPLIES 37
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Apprentice

Excellent point, and thanks for the post. This will need to be clarified before I place mr order.  It was absolute chaos last year.  Samsung pleaser clarify. 

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New Member

To add to this - does anyone know if we would be eligible for the new Buds if we are part of the upgrade program? 

 

I am planning on upgrading my Galaxy S10 (which i received galaxy buds as part of the pre order) to a Galaxy S20+, will this qualify me for the new buds?

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Apprentice

Will samsung upgrade program members be eligible for the Buds+ promotion this year?

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The offer is on the upgrade lounge page, but only shows on the plus model
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This needs to be clarified before I consider an order

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My understanding is that the buds promo is relevant to the handset and not new customers only! 

However is only available with the 20plus & 20ultra.

Just noting some of the other comments from last year about problems with the promo? I had no issues at all, I received my product submitted claim with relevant documentation, received verification via email and ta daaa buds arrived in post.

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Where do I claim the free earbuds ??? It says go to members app which I did on my fone but I cant see anything to claim them. 

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@Nially,

You cant claim until you have received new handset from where you will then access members area.
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First Poster

I went through the process of upgrading to an S20+ and at no stage did it mention free buds+. Cancelled out of order.

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