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Pokemon Go and the Samsung S20 Ultra

(Topic created on: 01-04-2020 06:59 PM)
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Slipmat
Explorer
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While this is primarily a Niantic issue, perhaps a gentle 'nudge' from Samsung might get their attention. All Samsung Galaxy Store versions of PoGo starting with 0.170.0 and subsequent updates 0.171.1 and 0.171.2 will freeze a few seconds after starting the game, from various Forum Threads around it seems to be just the S20 Ultra has this issue, i also have an S8+ and i even resurrected an old S7 Flat to test it and all updates are fine on them, luckily a forced update hasn't happened yet but when it comes looks like S20 Ultra players will be locked out, just to point out this also happens on the Google Play Store versions so ball is in Niantic's court.

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154 REPLIES 154
T0pGun
Apprentice
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Btw, can you guys confirm if it's Exynos only or is Snapdragon affect as well?
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Slipmat
Explorer
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I've seen a few posts saying it works fine on Snapdragon models and it's only Exynos that have the issue.

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Ipw133
Explorer
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The update was to fix raid boss issues according to the notes. There is either another team working on the S20 issue, or they are going through the issues one at a time.
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Ipw133
Explorer
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The update was for a raid boss issue. Not to resolve the S20 issue
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Dazzapf
Explorer
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Yeh, my point is 4 updates, 1 causing the issue and 3 more with no fix. The forced update was the worst as I could still play by downloading an APK older version. 

Yoshike
Student
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Exactly! I would've been happy to play the older version till they fixed it but no they had to force the update 😔

SultanGhalil
Journeyman
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So every one outside usa can't play the game? 

Jimboong
Apprentice
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Am hoping that Niantic is reading our comments as it is such a hassle carrying more than 1 phone to play.

Ipw133
Explorer
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All the Pokemon players I've seen have 2-3 phones???
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Valdefrid
Student
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My S20+ 5G freezes just the same. My gfs flat S7 has no issues whatsoever.