not full 15% discount

[Wuzzybear]

Hi just ordered s20 plus,,,,anyone know why i did not get the full 15% off with summer15 coupon offer ? 1got 112 off not £150 , strange🤔

[BandOfBrothers]

I received an email yesterday from Samsung with that offer on too @Wuzzybear 

I cannot see anything in that email or the info on Samsungs site why it wouldn't be the full 15%.

Can I ask you just to re check and if you find it's still not the full 15% then contact the Samsung Online Shop Customer services team for your region and ask what's happened.

I wish you all the best with this situation. 

🌈 Stay Safe & Stay Alert.  🌈 

[Wuzzybear]

thankyou so much

[Wuzzybear · Accepted solution]

heres your answer!

[Wuzzybear]

so i may aswell have not traded in old phone then!

[BandOfBrothers]

It's a choice @Wuzzybear @  but I can see where the confusion happened

I have only ever traded one phone in at my local Samsung Experience Store when buying the Note 9 a few years ago. I appreciate not everyone has a local store.

I then went onto sell that Note 9 for a couple of hundred pounds more by selling it privately.

Nice phone choice by the way.

I'm waiting for the Note 20 ultra but I won't be selling / trading in my Note 10 to Samsung.

[01313826690]

update my samsung Galaxy s10+ mobile device and softwer legale please help me

[Wuzzybear]

I don't know what you mean,,please explain

[01313826690]

my legale device samsung Galaxy s10+device and software instolling my phon please help me