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Has your S20 Ultra camera glass cracked?

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It looks like S20U's issues continue to pile on. Now with reports that the xamera glass is shattering for no reason..

https://www.sammobile.com/news/galaxy-s20-ultra-design-flaw-rear-camera-glass-break/

 

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Samsung customer ref. no. **********

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New Member
Hello, my S20Ultra camera has just cracked and created a hole. I got the phone in May and had no issues. Tonight I was playing a game on my phone then put it down on the sofa to watch TV. when I next picked it up it had a crack in it. I never knew this was an issue with this phone and am.wondering what my next steps are. I think a trip to the Samsung store is needed to see how I proceed or what the costs will be.
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New Member

Shattered camera glass no impact. No insurance will cover it. They claim it doesn't interfere with the working of the phone and that it is cosmetic but thats a lie because now my images show shattered lens. Two cracks right across.  Just bought this phone outright over $1500 and all I get is trash.

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This is exactly the same as mine. I have only had the phone for 3 weeks!! Its been in a protective case since day 1. I have had smart phones from the day dot and I have never cracked a screen. I got into work this morning and thought it was a hair on my camera glass, but its a split!! To say the phone is handled with kids gloves is an understatement.

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First Poster

Same problem here... Sudden hairline crack appeared today. Very disappointed. 

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IMG_0007.JPGI've done exactly the same today - picked up the phone and a lovely hairline crack. Hasn't been dropped or abused it almost looks like it's either a pressure or a heat thing. Not even sure about the "scratch" that isn't a scratch at the top edge of the module either - no marks on the glass just looks like delamination. Either way, not impressed. I'm not a fan of Crapple (as I affectionately refer to the popular brand as...) but this is starting to make me wonder if I backed the wrong horse this time round...

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New Member

I too have have been effected by the camera glass shattering randomly.

My phone was in my pocket and I took it out and just laid it on my dresser charging, 20 minutes later I reach into my pocket and cut my finger on a piece of glass. I had no idea where the glass came from in my pocket but I ended up going out to get my phone and noticed the glass was broke. So I can only assume the glass In my pocket was from the camera lens. I should add that it wasnt a bad cut, I just cleaned it so it stopped bleeding.

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