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Has your S20 Ultra camera glass cracked?

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It looks like S20U's issues continue to pile on. Now with reports that the xamera glass is shattering for no reason..

https://www.sammobile.com/news/galaxy-s20-ultra-design-flaw-rear-camera-glass-break/

 

184 REPLIES 184
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The way i see it. This is a phone without a camera. 

 

Samsung might as well just recall the whole S20U ex US and S.Korea.

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You guys should definitly read the below thread on the US forum. The product expert is saying its a cosmetic issue the f.

 

https://us.community.samsung.com/t5/Galaxy-S20/Broken-rear-camera-glass-s20-ultra/td-p/1154527/page/...

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I will be returning it and getting a replacement one once back in stock with EE

If nothing changes then I'll go maybe for OnePlus

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@maverick22 wrote:

You guys should definitly read the below thread on the US forum. The product expert is saying its a cosmetic issue the f.

 

https://us.community.samsung.com/t5/Galaxy-S20/Broken-rear-camera-glass-s20-ultra/td-p/1154527/page/...


how can this be a cosmetic issue while it happened to a  dozens of s20 ultra owner ,and to be honest now am scared of using my phone i might go back to my old phone till they say something about it ,cz dnt want my phone rear camera glass be broken for no reason and samsung saying that its a cosmetic issue !

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Yes I read that... If it was maybe one or two cases I would say maybe they broke it somehow... But when you have dozens or maybe hundred saying the same thing then I doubt it's a cosmetic thing... Obviously is a fault in manufacturing or something.
I'm not an expert by all means but if something is reoccurring then that's what I would of thought so
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@IchBVB wrote:

I will be returning it and getting a replacement one once back in stock with EE

If nothing changes then I'll go maybe for OnePlus


but the problem is if its a design flaw so it will happen to every single unit ,and also am one of those who got  it from a third party sellers which will be  hard for me if something like this happen for no reason especially  ...

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I will do the same i got a contract with EE and it is enough evidence here to force them to take the product back as defective.

Samsung will never admit it for obvious reason. They should just skip S20 and jump straight to S21. I would go oneplus
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Might be easier through a provider than Samsung itself .
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Also how they can cluster this as a cosmetic thing when it clearly has an impact on the usage of the phone...

Can't use the cameras

Ridiculous

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@IchBVB wrote:

Also how they can cluster this as a cosmetic thing when it clearly has an impact on the usage of the phone...

Can't use the cameras

Ridiculous


The s20U story continues again. How did they not notice this while testing?


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