I've noticed there have been a few bad reviews concerning getting your free watch with the S20 range. I'd like to say that my experience was as smooth as can be and by following the steps provided I am now the proud owner of the active watch which is awesome. So thank you samsung and community members don't take the bad reviews as fact. I'm sure they are the minority. From start to finish my watch took 18 days to arrive . So hang in there if you are awaiting your package to arrive . A little patience goes a long way.
I can confirm your experience. I also received the Watch Active as part of my purchasing a S20 Ultra. This arrived within 7 days of me sending confirmation of my purchase. I then part exchanged my Active for the new GW3 which if pre ordered gave me a wireless charger. Once I sent in my confirmation of purchase this also arrived within 7 days. I also pre ordered the Buds Live which came with the dual wireless charger. This also came within 7 days on confirmation of purchase. I cannot comment on other members experiences, but If you read Samsung procedures and follow their guidelines then the process is flawless. Thank you Samsung.
thank you for liking my post. you are right on the mark. people simply don't follow the few simple steps and then blame Samsung. I also think that some people do not appreciate what they are being offered for FREE! Thank you for your comments