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FACEBOOK VIDEOS TURN OUT HALF BLACK SCREEN

First Poster

does anyone encounter, when playing a video on facebook turns out half black screen when you put on a landscape mode. i tried and research to solve this issue, can't find the better solution. i encounter this when i update my S10 phone from the latest system update. (Android 10) i hope anyone can give me a better solution. it really hard to watch, can't do full screen.  i tried to hard reset, reboot my phone. even clear data  on my facebook storage. nothings work.

5 REPLIES 5
Smooth Operator
have you tried uninstalling the app and reinstalling it, something it does work.

i wish i can uninstall the app. but it only erased the latest update of the app. i tried to clear the data and cache of the app also. nothing works. only on facebook videos happen the half black screen but the rest of the apps is okay. 

Observer
Im having problems too
Observer
Beginning to think they weren't designed to do such tasks !
Observer
I too have done all the trouble shooting that Samsung technical support advised.
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