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Ordered the s20 ultra off the samsung Ireland website. It says delivery on the 10th march. I thought it was released the 6th and pre orders usually get it 3 days early. Surly Samsung are not going to torture me for 1 extra week to get it????

 Please say its an error. :thinking-face:

 

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809 REPLIES 809
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guys i told you

the Ultra delay is due to Samsung not feeling comfortable releasing this until some of the camera issues gets fixed

they want to avoid people sending back the devices for refunds and think that by moving the shipping dates its better chances for people to keep their orders

 

one way or the other is really bad on samsung - everything they did with the s20 this year was badly managed from early release despite knowing they're not yet ready to launch them - to issues with upgrade and now messing the delivery

dont get me wrong - some will get but most wont - till end of march 

in the end this is not acceptable behavior for a 1K + phone and people should have been kept update with the correct info from the start - like some mentioned here - users plan their orders based in each own's needs and since a phone these days is an essential tool  - no one should be mislead about when their going to get theirs

 

my personal advice for those who ordered the s20 ultra - think twice if you really need it

i played with both ultra and + in a store i can tell you i had non stop buyers remorse about preordering the ultra - as its super thick and big and simply ugly - compared to the 20+ that feels so slick slim and sexy

 

then when you think all the issues witht the camera, some issues not fixable as its hardware limitations, are you ever going to take zoom100x pix - probably not and the ninabining nonsense - is just all smoke and mirros on a device that was clearly rushed and not tested properly 

 

there are only 3 differences between s20+ and ultra (well for if you look at the price and 5 if you look at availablity) 

a) the cameras - no comment here - please check online comparisons of camera s20+ vs ultra

b) rapid charging at 45W - but again - how often are you going to use this??

c)battery - which again is not really much greater on the s ultra

 

with that in mind - save yourself 200GBP and buy sd card maybe - and get a phone that is available and feels good in hands and pockets

 

oh and buy it from 3rd party suppliers so you never have to deal with Samsung imbecility (PS: you know samsung often prioritise 3rd suppliers stock like CW as they order in high volume - higher than people who order directly on samsung)

so would be no suprise if those who ordered from CW will get their before Samsung orders 

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Got my Ultra this morning. Ordered on the 12th via upgrade program.

 

Hope you guys get yours sorted soon. 

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Just got a call from "Samsung Shop Team" (no idea where they are!) who advised that my UK S20 order will be delivered tomorrow (10 March) and that I should expect a DPD email or text.

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UK Guys, are you able to provide me with a phone number where i can ask after my order?

Many thanks,
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I ordered mine on the 12th. Emailed exertis and got a reply this morning saying:

 

"Due to a component delay in china the phone launch has been pushed back to the 14.03.2020. you will still be eligible to claim the free ear buds when you receive your phone"

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They called me, the call came from 0333 000 0333

 

Good luck!

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How many times have I heard this over the years! They only tell you this to get you off the phone.
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Cheers, i called them, she actually confirmed, this will be delivered tomorrow.... Will see..
Thanks for you help anyway :winking-face:
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Fingers crossed but please don't get your hopes up! They said this to me as well. Enjoy, whenever its delivered!
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Sounds promising :face-with-tears-of-joy: Will see tomorrow, i can call them 74x a day, I've got time......
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