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Delivery date???

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Ordered the s20 ultra off the samsung Ireland website. It says delivery on the 10th march. I thought it was released the 6th and pre orders usually get it 3 days early. Surly Samsung are not going to torture me for 1 extra week to get it????

 Please say its an error. :thinking-face:

 

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Because:

 

a) the delivery office is an hour's drive away.
b) I booked the day off because I was told, numerous times, it would be delivered today.
c) DPD will return to sender if the item fails delivery a few times. 

 

b) is the most important here - to be told by Samsung that it would be delivered today, but then learning that it was never going to be delivered today, is atrocious. 

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I spoke with Carphone warehouse using chat and my order will be dispatch today and delivery tomorrow 🙂

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@Kaje wrote:

Because:

 

a) the delivery office is an hour's drive away.
b) I booked the day off because I was told, numerous times, it would be delivered today.
c) DPD will return to sender if the item fails delivery a few times. 

 

b) is the most important here - to be told by Samsung that it would be delivered today, but then learning that it was never going to be delivered today, is atrocious. 


You seriously don't have a local collection point? unless you live somewhere really remote I can't imagine there not being somewhere 20 minutes away at the most.

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I ordered on February 12th and still no update from Exertis. I mailed them this morning but no reply so I've no idea if the phone will arrive tomorrow or not. 

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I'm also waiting on any info from Exertis for an S20+ ordered Feb11th, all I've heard from Samsung or Exertis was an email this morning saying I'll receive the box to ship my trade in phone in in a couple days. Really disappointed in the lack of communication. 

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Spoke with Samsung who are saying delivery tomorrow. I have absolutely 0 faith in there "customer sales support" team so not getting hopes up. 

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Yeah I feel like it shouldn't be that hard to update people with their delivery info if they are arriving tomorrow so not holding out much hope
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Correct - I do not live in a remote area, but my nearest is approximately a one hour drive away.
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From the DPD app can you specify a collection point i.e a local shop etc?

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Mine arrived this morning about 10:30. Hope you all receive yours soon!

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