09-03-2020 01:32 PM - last edited 10-03-2020 12:38 AM
Hi,
This information can easily be found from the Samsung website.
I remember from last year a few people believed they'd would be shipped with the Phone.
Some took a few weeks to validate.
Link: https://20202.samsungpromotions.claims/gb/en/claims/galaxys-preorder/get-started
Step 1:
Pre-order a Galaxy S20 Ultra 5G or S20+ 5G smartphone between 11.02.20 - 08.03.20
Step 2:
Claim through the Samsung Members App on your new device between 10.03.20 - 31.05.20. You'll need to provide proof of purchase
when prompted.
Step 3:
Our team will review your claim, and you will receive an email to confirm when it has been validated.
Step 4:
You will receive your Galaxy Buds+ within 45 days of validation.
Solved! Go to Solution.
11-03-2020 11:52 AM
I received my S20+ from 3 Ireland yesterday. I have tried to claim the ear buds through the Samsung Members app and this is all I get
11-03-2020 12:09 PM
Got my ultra yesterday, when I opened the members app the free buds banner popped up straight away, process was simple and 4hrs later i was approved. just a shame they are white.
11-03-2020 12:24 PM
Was instant for me
11-03-2020 12:25 PM
11-03-2020 12:54 PM
@Nially wrote:
Got my ultra yesterday, when I opened the members app the free buds banner popped up straight away, process was simple and 4hrs later i was approved. just a shame they are white.
Yeah, people tried asking Samsung last year if they could exchange for other colours with no luck.
11-03-2020 01:40 PM
think u need to be in UK or have purchased from UK
11-03-2020 04:36 PM
@London2tim wrote:
think u need to be in UK or have purchased from UK
Ireland and the UK.
11-03-2020 05:12 PM
11-03-2020 09:11 PM
I made my claim this afternoon, and this evening received confirmation my claim had been validated and I would receive buds within 45 days. Hoping they ship early.
11-03-2020 10:01 PM
Did you manage to sort