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Caller display

(Topic created on: 04-09-2020 03:22 PM)
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AnfyFitz
Apprentice
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Why do some calls from people not in my contacts display a name along with the number? When I look at the call log it says 'smart' what does this mean?
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4 REPLIES 4
Solution
AndrewL
Moderator
Moderator
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@AnfyFitz: This is due to the Caller ID and Spam Protection feature in the Phone app, which displays the details of callers who aren't in your contact list. If you would like to disable this feature please open the Phone app > Tap the 3 dots in the top right > Settings > Caller ID and Spam Protection > Toggle the switch off. I hope this helps. 

AnfyFitz
Apprentice
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Thank you
AnfyFitz
Apprentice
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I turned this feature on and then made a call to another phone, it brought up my number but not my name. The feature was also enabled on the receiving phone... any idea why my name wasn't displayed?
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AndrewL
Moderator
Moderator
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@AnfyFitz: In Caller ID and Spam Protection, please enable Share Name And Number. Also, go back, scroll down to Supplementary Services > Show My Caller ID > Network Default.