13-10-2019 03:19 PM
I try to disable notifications for groups via notification settings. But everytime I get a group messages it reverts to the old setting. I tried to solve this in app but even though the notifications are disabled in app i still get pop ups, vibration and sound. Is this a bug?
Solved! Go to Solution.
11-06-2020 07:17 PM - last edited 11-06-2020 07:18 PM
I got so annoyed I contacted WhatsApp support. This is intended behavior:
Hi,
On Android 10, WhatsApp added special rules for group notifications and message notifications:
- These notifications are always on by default. If you turn them off, the notifications will turn back on when you receive a message.
- Silent importance is disabled. If you set notifications to Silent importance, the notifications will automatically change to Alerting importance when you receive a message.
You can adjust your WhatsApp notifications in device Settings > Apps & Notifications > WhatsApp > App notifications. If you want to set the behavior to *Other* importance, you can set the notification sound to None. For all other pre-populated notifications, we don't recommend modifying importance.
This is an intended functionality of the app. We apologize for any confusion.
Regards,
<REDACTED>
WhatsApp Support Team
I guess one recourse is to (politely) voice our complaints to whatsapp via twitter or support.
18-06-2020 06:03 AM
This issue is not just limited to Samsung.
This is a Android bug accepted by Google but it is not rectified. There is android issue tracker, below is the link with bug number
https://issuetracker.google.com/issues/139212329
Kindly star mark this issue for fast resolution
19-05-2021 06:01 PM