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WhatsApp - can't cancel/hang up call

New Member

I can't cancel calls if I want to cancel before they answer. Screen is not responsive at all. 

But I can cancel calls after they have answered. This is very annoying because I have to call and call until whatsapp is canceling by itself.

Anyone else have this problem  


Since last week, any whatsapp call in or out on my Samsung Galaxy Note 9 looks like it's still ongoing even after the call is off.

The notification show running time counter of the ongoing whatsapp call, when trying to press "hangup" call, it does not respond. 

After cellphone off/on, the ongoing call message dissappear but appear again after next in or out going new call.

Does anyone else has this problem? 


I have been having the same problem! 


I have the same problem and struggling to solve it unless I turn off the data and restart my phone. Is there any solution to that? It comes up again after my next video call.


It started just lately, maybe a few days ago.

I think it's related maybe to last whatsapp update. 

Need to tell WhatsApp about that. 



Have the same issue. Any progress of solving it?


I checkedwwith "WhatsApp".

They replied that they are aware of the problem and will fix in future update... 

See below their answer :


Thanks for your message.

Sorry for the inconvenience. We are aware of the issue and we are working on fixing it in a future update of WhatsApp. Unfortunately, we can't comment on any future release dates at this time.

If you have any other questions or concerns, please feel free to contact us. We'll be happy to help!

WhatsApp Support Team


Even my note 10plus is also facing the same problem 

First Poster
Yes I have and I hate it. I only use this app for my bf who is stationed over seas and we only call one another to let the other know we're online. Can't cancel
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