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Tip of charging cable is red hot

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First Poster

when using my Samsung charging cable the tip get so hot it burns the plastic around tip

1 REPLY 1
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Moderator
Moderator

@martyn68: Sorry to hear that you're experiencing this issue. We take matter such as this very seriously, therefore I recommend reaching out to our Help Desk via the link below, where an advisor will be able to assist you further, and arrange for the device and charger to be inspected. 

 

https://www.samsung.com/uk/support/contact/

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