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Since June 13th update pictures taken by 3rd party apps are too DARK (brightness issue)

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SOLVED
First Poster

Hi there,

 

Does anyone recognize this issue?

 

Since the update of June 13th I've noticed that if I take a picture using 3rd party apps like whatsapp, facebook messenger or snapchat the picture comes out a lot darker then in the frame after focusing.

 

When you focus on a dark area, brightness is automatically corrected (increased in this case). But when I snap the picture the actual phote that is taken is a lot darker. Almost as if the levels are reset or even darkened.

 

If I use the Samsung camera all is like before; the picture comes out the same as when focused.

 

TY!

 

*UPDATE*

Samsung's (safety) update of July 13th didn't fix it

56 REPLIES 56
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Received the update as well. Finally fixed! 

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First Poster

I didn't receive an update yet 😕

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First Poster

Today's update fixed this problem for me!

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New Member

Anyone with a note 10+ fixed this issue or had an update for the Asia Pacific region? 

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Apprentice

Issue solved with the latest update, thanks samsung!

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New Member
issue is still not fixed, i am on the august update. samsung have still not sorted it for the note 10+ 5g.
very disappointed with Samsung! please fix ASAP
never had a issue with the galaxy fold i owe
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Observer

Not fixed on my note 10 plus...

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Not fixed for me either S10+

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Observer

Not fixed for me either, Galaxy S10e

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New Member
also have the same issue -s10
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