19-06-2020 02:33 PM - last edited 13-07-2020 08:55 AM
Hi there,
Does anyone recognize this issue?
Since the update of June 13th I've noticed that if I take a picture using 3rd party apps like whatsapp, facebook messenger or snapchat the picture comes out a lot darker then in the frame after focusing.
When you focus on a dark area, brightness is automatically corrected (increased in this case). But when I snap the picture the actual phote that is taken is a lot darker. Almost as if the levels are reset or even darkened.
If I use the Samsung camera all is like before; the picture comes out the same as when focused.
TY!
*UPDATE*
Samsung's (safety) update of July 13th didn't fix it
Solved! Go to Solution.
03-08-2020 11:22 AM
Received the update as well. Finally fixed!
03-08-2020 11:52 AM
I didn't receive an update yet 😕
03-08-2020 04:41 PM
Today's update fixed this problem for me!
05-08-2020 10:03 AM
Anyone with a note 10+ fixed this issue or had an update for the Asia Pacific region?
06-08-2020 11:13 AM
Issue solved with the latest update, thanks samsung!
09-08-2020 04:23 PM
14-08-2020 08:28 AM
Not fixed on my note 10 plus...
16-08-2020 01:46 PM
Not fixed for me either S10+
20-08-2020 10:59 AM
Not fixed for me either, Galaxy S10e
20-08-2020 11:45 AM - last edited 20-08-2020 11:46 AM