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Since June 13th update pictures taken by 3rd party apps are too DARK (brightness issue)

(Topic created on: 16-08-2020 01:46 PM)
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Raarrrinator
Student
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Hi there,

 

Does anyone recognize this issue?

 

Since the update of June 13th I've noticed that if I take a picture using 3rd party apps like whatsapp, facebook messenger or snapchat the picture comes out a lot darker then in the frame after focusing.

 

When you focus on a dark area, brightness is automatically corrected (increased in this case). But when I snap the picture the actual phote that is taken is a lot darker. Almost as if the levels are reset or even darkened.

 

If I use the Samsung camera all is like before; the picture comes out the same as when focused.

 

TY!

 

*UPDATE*

Samsung's (safety) update of July 13th didn't fix it

57 REPLIES 57
Markchr90
Journeyman
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Received the update as well. Finally fixed! 

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Kantanos
Student
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I didn't receive an update yet 😕

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TechNick
Student
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Today's update fixed this problem for me!

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Dalolking
First Poster
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Anyone with a note 10+ fixed this issue or had an update for the Asia Pacific region? 

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Tricksyz
Apprentice
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Issue solved with the latest update, thanks samsung!

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bhxvzz
First Poster
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issue is still not fixed, i am on the august update. samsung have still not sorted it for the note 10+ 5g.
very disappointed with Samsung! please fix ASAP
never had a issue with the galaxy fold i owe
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Mo0nica
First Poster
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Not fixed on my note 10 plus...

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Pred
Apprentice
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Not fixed for me either S10+

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spangebab
First Poster
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Not fixed for me either, Galaxy S10e

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Mitchell06
First Poster
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also have the same issue -s10
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