Since June 13th update pictures taken by 3rd party apps are too DARK (brightness issue)

[Raarrrinator]

Hi there,

Does anyone recognize this issue?

Since the update of June 13th I've noticed that if I take a picture using 3rd party apps like whatsapp, facebook messenger or snapchat the picture comes out a lot darker then in the frame after focusing.

When you focus on a dark area, brightness is automatically corrected (increased in this case). But when I snap the picture the actual phote that is taken is a lot darker. Almost as if the levels are reset or even darkened.

If I use the Samsung camera all is like before; the picture comes out the same as when focused.

TY!

*UPDATE*

Samsung's (safety) update of July 13th didn't fix it

[KMeijers]

Same issue on the S10+ here. Really annoying and this shouldn't be happening on such an expensive phone!

[Avish08]

More than a month has passed since this post has been uploaded. And what did samsung do? Nothing! Not even a single reply. This is outrageous, this is happening on their "premium devices" and the service provided isn't premium at all, it's quite the opposite in fact. I am disappointed... 

[SKH77]

Same problem on Note 10 Plus/Norway.  Any fix? 

[MrJC]

Same issue - S10+ UK.

[iking1211]

Same Problem on my S10 in Germany! Exactly as described:

before taking the picture

after taking the picture:

 

[EndreOS]

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@iking1211 wrote:

Same Problem on my S10 in Germany! Exactly as described:

before taking the picture

after taking the picture:

 

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@iking1211 wrote:

Same Problem on my S10 in Germany! Exactly as described:

before taking the picture

after taking the picture:

 

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Same, exactly same as mine. S10 +, Norway

Edit:

Updated til latest version. 

[Forid]

Joining the choir. Note 10+ 5G in the UK, seeing the exact same across Snapchat, Instagram, WhatsApp. Terrible. I'm surprised this still hasn't been patched since its such as big issue which degrades one of the biggest selling points. 

[Chiziosian]

Yup, I have the same issue and it's really annoying - please fix this guys!! ❤️

[MrJC · Accepted solution]

I've received an update this morning that seems to have fixed it.

S10+ UK Unlocked

[Raarrrinator]

I can confirm this! It seems fixed.

Tested it on Facebook Messenger, Snapchat and WhatsApp. Photos are the same after processing compared to while focusing.