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Since June 13th update pictures taken by 3rd party apps are too DARK (brightness issue)

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First Poster

Hi there,

 

Does anyone recognize this issue?

 

Since the update of June 13th I've noticed that if I take a picture using 3rd party apps like whatsapp, facebook messenger or snapchat the picture comes out a lot darker then in the frame after focusing.

 

When you focus on a dark area, brightness is automatically corrected (increased in this case). But when I snap the picture the actual phote that is taken is a lot darker. Almost as if the levels are reset or even darkened.

 

If I use the Samsung camera all is like before; the picture comes out the same as when focused.

 

TY!

 

*UPDATE*

Samsung's (safety) update of July 13th didn't fix it

1 ACCEPTED SOLUTION

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New Member
I've received an update this morning that seems to have fixed it.

S10+ UK Unlocked

View solution in original post

56 REPLIES 56
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Apprentice

Yep!

 

S10 5G and this is happening, brothers got it on the s10e also...

 

Hopefully they fix asap 😞

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Apprentice
Have the same problem still... 😔
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New Member

Got the same issue! Very annoying:serious-face-with-symbols-covering-mouth: hope they fix it soon...

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Apprentice
Yes omg, I have an s10 and I have the exact same problem. It happens on snapchat, instagram and whatsapp. It is very annoying. One way to counter it is to use filters on snapchat.
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Yeah the filters work but other than that, it's still the same. Hope they fix this issue soon.

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First Poster

I have the same problem too on my S10 Plus. It is very annoying...

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New Member

Yes, I have the same problem too. Note10+ in Norway. It's very irritating indeed!!

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New Member
Also having this issue on my S10+ in any 3rd party app that uses the camera.
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Apprentice

Yes, same issue on UK S10e.   Awful.

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